Privacy Policy

1. Information We Collect

We collect personal information necessary to provide our services, including:

a. Personal Identification Information

• Full name

• Government-issued identification (e.g., passport, driver’s license) when required

• Date of birth (if required for verification or customs)

b. Contact Information

• Phone number

• Email address

c. Address Information

• Pickup address

• Delivery address

d. Payment Information

• Credit/debit card details

• Billing address

• Bank account information (if applicable)

Note: Payment data is processed through secure third-party payment processors. We do not store full payment card details unless explicitly stated.

e. Transaction & Service Information

• Shipment details

• Purchase requests (e.g., orders made through Amazon or other platforms)

• Delivery preferences

f. Device & Usage Information (if website is used)

• IP address

• Browser type

• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your personal information to:

• Provide pickup, shipping, and delivery services

• Complete purchases on your behalf

• Process payments and prevent fraud

• Communicate updates, confirmations, and support responses

• Comply with customs, shipping, and legal requirements

• Improve our website and services

• Maintain business records and comply with tax obligations

3. Legal Basis for Processing (U.S. Context)

We process your information based on:

• Your consent

• The necessity to perform a contract (our services)

• Compliance with legal obligations

• Legitimate business interests (e.g., fraud prevention, service improvement)

4. Sharing of Information

We may share your information with:

• Shipping and logistics partners

• Customs and government authorities (U.S. and Jamaica)

• Payment processors and financial institutions

• IT and service providers supporting our operations

We do not sell your personal information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, as required by applicable laws such as FIPA.

In the event of a data breach involving your personal information, we will notify affected individuals as required by Florida law.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and regulatory requirements

• Resolve disputes and enforce agreements

7. Your Privacy Rights (U.S. & Florida Residents)

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your data (subject to legal exceptions)

• Opt out of certain data uses (if applicable)

To exercise your rights, contact us using the details below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Provide relevant content

You may control cookies through your browser settings.

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children.

10. Third-Party Services

We may link to or interact with third-party platforms (e.g., online retailers like Amazon). We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us:

Miramar Services
8802 Rocky Creek Dr. – Tampa, Florida 33615
Email: miramarservices18@gmail.com
Phone: +1 813 965 36 24